TeacherSolutions Web Hosting Terms and Conditions
You must agree to the following terms and conditions to have your web site hosted by TeacherSolutions.
Allowed content
TeacherSolutions does not allow storage and/or display of the following material on its servers. This includes uploading to web sites, or transmitting by any material (by e-mail, uploading, posting or otherwise).
- Adult Sites: We prohibit any adult (pornographic) web-sites on our servers, including pedophile sites, sites linking to pornographic sites (outside links) and even pornographic advertisements on your own site.
- Illegal use: TeacherSolutions services may not be used for illegal purposes, or in support of illegal activities.
- Copyright or trademark infringement: Use of the TeacherSolutions service to transmit any material (by e-mail, uploading, posting, hot linking, directly linking or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.
- Distribution of Viruses: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.
Spamming
Spamming (sending unsolicited commercial or bulk emails) using our servers is strictly not allowed. DO NOT SEND SPAM EMAIL FROM OUR SERVERS.
Sending spam emails which include links to a web site hosted on one of our servers is also forbidden. We reserve the right to suspend or terminate any site that is linked to from spam emails.
To protect our servers we may impose limits on the number of emails sent within a particular time frame from our servers.
Usenet Spamming: We have a zero tolerance policy for the use of our network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.
Server Use
We want to allow our customers to use our servers the best way, but in order to protect other users, we may, temporarily or not, suspend a site if this site slows down our servers or uses too much server resource. In this case, we will try to find a solution together with the customer.
You may not use your site to publish material, which TeacherSolutions determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings.
You must take resonable steps to protect the security of our servers. This includes, but is not limited to:
- keeping all passwords to TeacherSolutions systems secure. You must not reveal your passwords to third parties.
- ensuring that any scripts that are installed on your site cannot be exploited to compromise the security or the server.
The following constitute violations of TeacherSolutions terms and conditions:
- Illegal use: TeacherSolutions services may not be used for illegal purposes, or in support of illegal activities. TeacherSolutions reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
- Harm to minors: Use of the TeacherSolutions service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography.
- Threats: Use of the TeacherSolutions service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
- Harassment: Use of the TeacherSolutions service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.
- Fraudulent activity: Use of the TeacherSolutions service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters."
- Forgery or impersonation: Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.
- Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM): Use of the TeacherSolutions service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending TeacherSolutions account.
- Unauthorized access: Use of the TeacherSolutions service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of TeacherSolutions's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending account is subject to immediate termination.
- Fraudulent links: Use of fraudulent referrers to a site hosted on our servers is forbidden. This includes, but is not limited to, blog ping backs. Inappropriate (e.g. off-topic or automated) postings to forums, or other services containing links to a site hosted on our servers is forbidden.
- Servers and Proxies: Use of server software or scripts which creates a listening socket on our server is forbidden. Proxies which receive requests over HTTP and use our network connection to forward the request to another server are not permitted. This includes, but is not limited to, HTTP proxies.
- File Sharing and Bit Torrents: Use of software and scripts for "file sharing", "bit torrents" or similar is not allowed on our servers. This includes sending or receiving files using these mechanisms.
Scripts
You are responsible for ensuring that any scripts that you install do not compromise the security of our servers. This includes, but is not limited to:
- ensuring that it is not possible to abuse such scripts to gain access to the file system of the server.
- ensuring that it is not possible to abuse such scripts to send emails to third parties.
- ensuring that you update any installed scripts with the latest releases, which often contain security fixes.
Where we provide an automatic script installer we may update installed scripts to the latest releases.
Server maintenance
We might have, from time to time, to perform maintainence, upgrades or replacements to our servers. We reserve the right to suspend access to such server during the required time to do the maintainence, upgrade or exchange the server, for no more than 4 hours. In this event, the users will be sent an e- mail at least 24 hours before the due date and time for maintenance.
Responsibility
TeacherSolutions can not be held responsible for any damage caused to your business or yourself, even if the damage is directly caused by one of our employees. TeacherSolutions cannot be held responsible for any loss of data or service interruption, but will do its best to help the customer.
You, as a TeacherSolutions customer, are solely responsible for the content stored on and served by your web site. You must maintain adequate backups of your content.
Technical Support
TeacherSolutions provides technical support to our customers via a support ticket system. TeacherSolutions provides support related to your web site physical functioning. TeacherSolutions does not offer technical support for application specific issues such as PHP or cgi programming, html, script installation or any other such issue. There are links in the members area to other web sites that can help with such issues.
You may purchase additional technical support for issues which are not covered by our normal support. The cost of such support is US$30 per half and hour. For a cost estimate for additional support please create a support ticket in the members area describing the support you require.
Modification
We may modify any of these terms and conditions contained, at any time and in our sole discretion, by posting a change notice or a new agreement on our site. Your continued participation now, or within thirty (30) days following the posting notice of any changes in these terms and conditions, will constitute a binding acceptance by you of such rules, changes or modifications. If any modification is unacceptable to you, your only recourse is to terminate your account(s). In this case, a pro-rata repayment of web hosting costs will be made.
All payment disputes must be raised via the support ticket system.
If you dispute a payment through your credit card company or through PayPal we may immediately suspend or terminate all services you have purchased from us. We may levy a charge of $25 per dispute instance, payable before we restore your services. If we are charged a chargeback settlement fee, or other fee related to the payment dispute, we may pass this fee onto you.
Termination and Suspension
You may terminate your hosting at any time by advising us via a support ticket that you wish to do so.
We may terminate or suspend (temporarily or indefinately) your hosting if you violate any of our terms and conditions. We may suspend your hosting where we have reason to suspect a violation of our terms and conditions whilst we investigate the suspected violation. We may suspend your hosting where we have reason to suspect that a script installed on your site is being abused whilst we investigate the suspected abuse.
Cancellation and refund
TeacherSolutions will accept a request to cancel a web hosting account and give a full refund to a new customer who requests such refund and cancellation within 30 days of ordering. Domain name registrations cannot be cancelled and are not refundable.